Eureka Workplace Solutions
Critical Incident Response
When a critical incident occurs, organisations need calm, ethical and coordinated support for affected people.
Steady support after disruption
Critical incident response helps organisations care for people, communicate responsibly and restore a sense of safety over time.
Response outline
Step 1
Immediate orientation
Clarify what happened and who needs support.
Step 2
Stabilising support
Provide appropriate psychological and organisational containment.
Step 3
Communication guidance
Support leaders to communicate with care and clarity.
Step 4
Follow-through
Plan ongoing support and organisational learning.
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Tell us about your organisation and priorities.